Privacy — What You Should Know
- We collect only what we reasonably need—such as business contact details and basic website usage information—to respond to inquiries, deliver Sniff Test services, and keep our systems secure.
- We do not sell personal information.
- We use personal information to provide odor-detection services, communicate about engagements and billing, maintain and improve snifftest.ca, comply with law, and send marketing only when you opt in.
- Buildings and property managers may maintain their own policies for residents and staff; read those notices where they apply.
- We employ reasonable safeguards, but no method of transmission or storage is completely secure.
- Depending on where you live, you may have rights to access, correct, or delete information, object to certain processing, or complain to a privacy regulator.
Sniff Test ("Sniff Test," "we," "our," or "us") values your trust. This Privacy Policy explains how we collect, use, share, and protect personal information when you use snifftest.ca, contact us, or engage us for cigarette, cannabis, and vape odor detection and related services for buildings (including assessments, sensor placement, monitoring where offered, reporting, and support).
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors who browse snifftest.ca or request information from us.
- Authorized representatives of condominiums, landlords, property managers, and others who contract with Sniff Test or coordinate field work and reporting.
- Individuals we interact with while delivering services, unless a separate written agreement or notice governs specific data processing.
2. Information We Collect
We may collect the following types of information:
a. From Clients and Authorized Contacts
- Contact and account details (name, organization, title, email, phone, mailing address).
- Contracting, procurement, and billing information you provide.
- Operational information about buildings, odor complaints, layouts, access, reporting preferences, and related context you share for planning and delivering services.
- Communications you send to us, including email messages and attachments.
b. Automatically Collected
- Device and usage data such as IP address, browser type, general location derived from IP, pages viewed, referring URLs, and timestamps.
- Cookies and similar technologies where we use them for preferences, analytics, security, or site functionality. We will provide additional notice where required by law.
3. How We Use Information
We use personal information to:
- Provide, schedule, document, and support Sniff Test engagements.
- Communicate about quotations, contracts, service updates, support tickets, and billing.
- Operate and improve snifftest.ca, measure interest in our offerings, and maintain security and reliability.
- Comply with legal obligations and enforce our agreements.
- Send marketing communications when you have opted in, and honor unsubscribe or preference requests.
4. How We Share Information
We do not sell personal information. We may share information in limited circumstances, including:
- Service providers: Vendors that host our website, deliver email, process payments you authorize, provide IT or analytics tools, or assist with customer relationship management, subject to confidentiality and appropriate safeguards.
- Building stakeholders: Information you ask us to share with boards, management, counsel, insurers, or regulators as part of an authorized engagement.
- Legal reasons: When required by law, regulation, court order, or lawful government request, or to protect the rights, safety, and property of Sniff Test, our clients, or the public.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to applicable law.
5. Data Retention
- We retain personal information for as long as needed to fulfill the purposes described in this policy, maintain business records, resolve disputes, and meet legal, tax, and regulatory requirements.
- Retention periods vary depending on the nature of the information and applicable law. We may delete or de-identify information earlier when it is no longer required.
6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Building and Third-Party Notices
Residents, tenants, employees, and visitors should review privacy notices published by the condominium, landlord, or employer that controls the building, because those parties may collect or use information independently of Sniff Test.
8. Cross-Border Processing
Sniff Test is based in Canada. Your information may be processed in Canada and, where we use service providers in other countries, may be accessed from or stored in those jurisdictions in accordance with applicable law and contractual protections.
9. Your Rights
Depending on the province or territory where you reside, you may have rights under Canadian privacy laws (including applicable private-sector statutes and regulations) to request access to or correction of your personal information, withdraw consent where processing is consent-based, or lodge a complaint with a privacy commissioner or regulator.
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before responding.
10. Children's Privacy
Sniff Test services and website are directed to adults involved in building management and related professions. We do not knowingly collect personal information from children under 13 (or the age required by local law).
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on snifftest.ca with an updated effective date.
12. Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to: