Find the SourceSettle the Complaint
- Detect odours in your building:
- Cannabis
- Cigarette
- Vape
- Triangulate which suite the odor is coming from.
- Get documented evidence for your board.
Boards and managers receive complaints week after week.They have no way to verify the source.The hallway smells — but who do you write up?
Without documented evidence, by-law enforcement is one word against another.Residents get frustrated without clear action.
Persistent odor issues drive turnover, hurt resale, and erode trust in management.The longer it goes unresolved, the costlier it gets.We don't enter suites. We don't surveil residents. We monitor the common-area air pattern around the unit you suspect, and isolate the source through signal triangulation — the same way your phone finds a tower.
You tell us the floor, the wing, and the units already on the complaint log. We confirm hallway access and fixture compatibility in a 30-minute pre-install walkthrough.
Our technician taps into the existing wiring of two hallway ceiling light fixtures — one on each side of the suspected unit. No drilling, no resident contact, no hardware visible from any suite door.
Sensors continuously sample the hallway air for cigarette, cannabis, and vape signatures. Each detection is timestamped and tagged with signal strength from both nodes. We watch the data stream remotely.
Signal strength asymmetry across the two sensors points at one direction. We relocate progressively until the source is isolated — then compile a board-ready report with timeline, detection log, and a clear conclusion suitable for enforcement.
Every deployment ends with a documented detection package. Plain language. No jargon. Built for the people sitting around the boardroom table — and the lawyer they may forward it to.
If you've ever sat in a board meeting trying to figure out what to do about a recurring smoke complaint, this is for you. We work directly with the people who carry the file.
You inherited the complaint file. The hallway smells. Owners want answers. We give you something defensible to bring to the table.
Strata · Condo CorpYou're the one fielding angry emails. Bring in a third-party detection process — protect yourself, protect the relationship, document the work.
Mgmt firms · PortfoliosYou know which floor it's on. You just can't prove which suite. Two sensors, two weeks, one defensible conclusion.
On-site · OperationsStart with a two-week deployment. Extend or relocate sensors as needed. Add the formatted evidence package if the case is heading toward enforcement.
Don't see yours? Send us a note — we usually respond same business day.
A 30-minute consultation is free. We'll review your situation, walk through your floor plan, and give you a clear scope and quote — usually within one business day.
